Terms Of Service


Welcome to Acend AI. By accessing or using our web development services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

1. Services Provided

Acend AI offers web development services, including but not limited to website design, development, maintenance, and consulting. Any additional services will be agreed upon in writing.

2. Client Responsibilities

Clients must provide all necessary materials, including content, images, and branding elements, in a timely manner.Clients are responsible for ensuring they have the legal right to use any provided materials.Clients must cooperate with Acend AI throughout the project timeline.

3. Payments & Refunds

Payments are due as per the agreement stated in the invoice.A 14-day refund policy applies (see our Refund Policy for details).Late payments may result in project delays or service suspension.

4. Intellectual Property

Upon full payment, the client receives ownership of the final website and design.Acend AI retains the right to showcase work in its portfolio unless otherwise agreed.Any third-party assets or software used in development remain the property of their respective owners.

5. Revisions & Modifications

Clients are entitled to a limited number of revisions as specified in their contract.Additional changes beyond the agreed scope may incur additional charges.

6. Termination of Services

Acend AI reserves the right to terminate services if a client breaches these terms or engages in unethical or illegal activities.Clients may terminate services with a written notice, but refunds will be subject to the refund policy.

7. Limitation of Liability

Acend AI is not responsible for any direct, indirect, or incidental damages arising from the use of our services.We do not guarantee specific results, rankings, or performance of a website.

8. Confidentiality

Acend AI agrees to keep all client information confidential unless required by law.Clients agree not to disclose proprietary methodologies or business processes of Acend AI.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Your Jurisdiction].

10. Updates to Terms

Acend AI reserves the right to modify these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.For inquiries, please contact us at [[email protected]].

Where we are located.


While we are based in Middelburg, our web development services are available to clients worldwide. No matter where you are located, we’re ready to bring your vision to life. Reach out to us and let’s build something great together!

1 Dwarsberg St, Aerorand, Middelburg, 1055, South Africa